Permit application status tracking
Building permit, business license — multi-step, multi-agency. End-to-end status visibility through orchestration.
Discuss Your ChallengeScenario
Citizen applies for a building permit. 4 agencies involved (planning, environment, infrastructure, registration). Status invisible.
With platform — citizen sees real-time status, ETA, what is blocking.
Trigger
Permit application submitted.
Action
Workflow tracked. Each agency milestone published.
Status visible in companion app.
Notifications on key milestones.
Escalation if stuck > SLA.
What is measured
Total processing time.
Agency-level latency visibility.
Citizen NPS.
Drop-off rate (cancelled applications).
Related
- /en/solutions/government-inter-agency-workflow/ — workflow
- /en/architecture/government-orchestration-platform/ — orchestration
- /en/insights/government-cross-agency-debt/ — debt
- /en/solutions/government-personal-companion-platform/ — companion
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