Case Study

Covenant management rollout: from Excel tracking to real-time monitoring

Anonymised engagement: a bank with corporate portfolio $400M+ and 80+ active loans. 9-month rollout of covenant platform. Detection time from months to days.

Context

State commercial bank UZ. Corporate portfolio $400M+ with 80 active large loans. Covenant tracking — Excel-based per relationship manager. Internal audit found 4 cases where covenant breach was detected with 2-4 month delay.

CRO requested external assessment.

Diagnostic (5 weeks)

Sample analysis of 30 random loans:

  • 60% of covenants documented in free-text contract without structured representation.
  • 30% of covenants tracked in RM Excel — varying quality.
  • 10% of covenants — vendor monitoring (financial covenants only).
  • Average breach detection time: 8 weeks.

Critical insight: structured covenant capture absent upstream — without it no monitoring works.

Approach (9 months)

Months 1-3. Loan origination integration. Each new loan — covenant capture in structured form (financial thresholds + operational requirements + informational obligations).

Months 3-6. Migration of existing loans. 80 loans, RM-led data entry with standardised template. 6-week sprint with dedicated training.

Months 4-7. Platform deployment. Compliance engine, alerts, case workflow.

Months 7-9. Operating routine. Weekly RM review, monthly credit committee, regulator reporting standardised.

Results

After 9 months:

  • Detection time for covenant breach: 8 weeks → 5 days.
  • Early warning workflow: 12 cases detected approaching breach in 6 months.
  • 4 successful proactive borrower engagements — no formal breach.
  • Restructuring cases reduced 25% over 12 months post-rollout.
  • Internal audit findings: zero covenant tracking gaps.
  • RM team reports time saved: 4-6 hours per week each.

What is critical

CRO sponsorship for discipline change.

Loan origination integration — without it new loans recreate problem.

Structured migration template — RMs need clear guidance.

Operating routine — without weekly review, system becomes shelfware.

What would not have worked

Platform without origination integration — manual data forever.

Top-down mandate without RM training — quality data entry depends on understanding.

Vendor solution without customisation — banking-specific tuning needed.

How SamaraliSoft engages

An engagement of this class — 9-12 months. Diagnostic 4-6 weeks, migration 4-6 months parallel with platform deployment, ongoing routine support.

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